Delivery method
OX Global Partners primarily provides professional services and digital deliverables. Delivery may occur by email, secure download link, client portal, shared repository, remote meeting, presentation, report, dashboard, software file, or another method stated in the proposal.
Delivery schedule
The expected start date, milestones, dependencies, review periods, and final delivery date are stated in the proposal or statement of work. Delivery dates may change if the client delays required information, access, approvals, or feedback.
No physical shipping
Unless expressly stated in a written order, this website does not sell or ship physical goods. Physical shipping, returns, and shipping rates therefore do not apply to standard consulting and digital services.
Cancellation by the client
Send cancellation requests to support@oxglobalpartners.com. Charges for completed work, reserved capacity, delivered milestones, and non-cancellable third-party commitments remain payable. Any unused prepaid amount is handled under the proposal and Refund Policy.
Cancellation or suspension by OX Global Partners
We may suspend or cancel work for non-payment, unlawful instructions, security risk, material breach, or failure to provide necessary cooperation. We will provide notice where reasonably possible and account for completed work and committed costs.
Recurring engagements
If a recurring service is offered, the billing interval and renewal terms are disclosed before purchase. Cancellation prevents future renewals when received before the next renewal date, subject to the agreed notice period.